Friday 26 August 2011

Fantastic customer service

I've just bought a new pushchair, a loola up from babyvalue on ebay which is actually dorel's (quinny, maxi cosi, kub ect) ebay shop and got a right bargain a new maxi cosi by bebe confort loola up in starlight grey for £74 posted and it came to me very quickly I'm very impressed with this seller it's like my 4th pushchair from them and happy every time!

 Anyway my loola up has come and it is fantastic much better then the normal loola but the only thing that bugged me was the fact the harness is just so small for my 15 month old I would not be able to do it  up with a big coat on him, so I email dorel through their contact tab on their facebook page and two days later  they have ordered me  harness extensions for free I'm very impressed.
This wasn't my first time dealing with their customer service department I once had a quinny buzz that I did love until once my brake got stuck on in the middle of town, once I got home at 4pm I emailed them to see if it needed to go in for repair. They emailed me back the next morning asking me for my phone number and with in an hour I had a phone call of one of their engineers talking me through how to fix it myself.
I have now decided I love Dorel products next on my list is the maxi cosi mura, quinny senzz and I've heard on the grapevine that there is a soon to be released new pushchair that I'm bound to want.
Thank you dorel I'm a very happy mummy well done.

Wednesday 24 August 2011

Nabru sofa (self assembly)

Back in 2008 when I was pregnant with my second baby we had just moved into a new house and we decided with our new house we need new sofa's but with money being a bit tight we decided on the argos BOGOF offer on their leather sofa but me being pregnant in my brain as well as belly I ordered two two seater's instead of a three seater and two seater. We have put up with  two small sofa's for three years and now we have three kids we no longer have enough places for the bums in our house so the hunt for a new sofa began.
We started the normal hunt for a sofa in the normal big sofa shops and decided we should get a corner unit but not wanting to spend over £2000 on a sofa when we have 3 young kids I took the hunt on line and came across Nabru self assembly sofa's and thought we would give it a go.
We ordered a high wide arm, 2 large seats on left side and a medium seat with chaise on the right side and a small foot stool in holland pecan (you can get free fabric samples on the website) all this came to £764 and we got to choose when it got delivered and could have had in in under a week not 12 weeks like other places. 
It came on one pallet which I must say was taller then me but was packed really well and waterproof, but I was a little worried. We unloaded it and bought the bits in.


As you can see parts everywhere 

I was surprised it only took me and Simon 3 hours to do it all and an hour of that was sorting parts out a labelling them.
All the bits simply just slot into each other and instructions was very good and easy to understand.
The only thing is the fascia fabric seemed a tiny bit to small and doesn't look fantastic but good enough and we will have another go at it 
I am very impressed and shocked at how comfy it is.


 This is the finished sofa